At Tarqash Jewels, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and protect the personal information you provide while using our Website. By accessing or using this Website, you also agree to our Terms and Conditions, which govern your use of the Website.

Tarqash Jewels does not sell or trade your personal information. However, we may share it with trusted service providers or business partners only when necessary to operate our Website, process orders, provide customer support, or fulfil other legitimate business purposes. Such parties are required to handle your information securely and only for the purposes for which it is shared.

We may revise this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable laws. Any significant updates will be published on this Website and will become effective from the date of publication.

This Privacy Policy applies only to information collected through the Tarqash Jewels Website. If you access third-party websites through links available on our Website, their privacy practices and policies will apply. Tarqash Jewels is not responsible for the privacy practices or content of such third-party websites.

Information We Collect about you

Depending on your interaction with our Website, Tarqash Jewels may collect the following categories of personal information:

• Identity Information: Name, date of birth, gender, PAN details (where required), and other identification details provided by you.
• Contact Information: Billing address, shipping or delivery address, email address, phone number, and any identification or address proof submitted by you.
• Payment Information: Payment details and transaction-related information required to process your purchases. (Tarqash Jewels does not store complete payment card details unless required by applicable law or payment service providers.)
• Order Information: Details of your purchases, orders, payments, returns, exchanges, and other transactions made with us.
• Technical Information: IP address, browser type and version, device information, operating system, time zone, location data (where permitted), and other technical information collected when you access our Website.
• Account Information: Account credentials, purchase history, preferences, reviews, feedback, and responses to surveys or promotions.
• Usage Information: Information about how you access and use our Website, including pages visited, browsing behaviour, and interactions with our services.
• Marketing Preferences: Your choices regarding promotional communications, newsletters, offers, and other marketing preferences.

We may also collect anonymous, aggregated, statistical, or demographic information that does not directly identify you. Such information may be used for analysis, improving our services, and enhancing your experience on the Website.

Why and How We Collect Your Information

You may browse the Tarqash Jewels Website without providing any personal information. However, certain features, products, or services may require you to provide personal information. If you choose not to provide the requested information, some features or services may not be available to you.

We collect your information when you create an account, place an order, contact us, subscribe to our communications, submit enquiries, participate in promotions or surveys, refer a friend, or otherwise interact with our Website. Your information is used to process orders, provide customer support, improve our services, personalise your shopping experience, send updates or promotional offers (where permitted), and comply with applicable legal and regulatory requirements.

Our Website also uses cookies and similar technologies to enhance your browsing experience, remember your preferences, analyse Website traffic, and provide relevant content. Most web browsers accept cookies by default; however, you may choose to disable or manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features of the Website.

Data Security

Tarqash Jewels has implemented appropriate technical and organizational measures to help protect your personal information from unauthorized access, misuse, alteration, or disclosure.

You are responsible for maintaining the confidentiality of your account credentials and must not share your login details with anyone. Any unauthorized access or misuse of your account due to failure to protect your credentials shall be your responsibility. If Tarqash Jewels detects or reasonably suspects any security breach or unauthorized activity, the Company may suspend or restrict access to your account without prior notice.

If you believe that your account or personal information has been compromised, please contact Tarqash Jewels immediately using the contact details provided on the Website.

By providing your contact details, you consent to receive communications from Tarqash Jewels regarding your enquiries, orders, products, offers, or services through phone calls, SMS, WhatsApp, or email, unless you choose to opt out where applicable.

Data Retention

Tarqash Jewels retains your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with applicable legal or regulatory requirements, resolve disputes, enforce our policies, or for any other period permitted under applicable law.

The duration for which personal information is retained depends on factors such as the nature and sensitivity of the information, the purpose for which it is processed, legal obligations, and the need to protect the legitimate interests of Tarqash Jewels and its customers.

Updating Your Information

You may contact Tarqash Jewels at any time if you wish to update, correct, or request changes to your personal information. You may also update certain details by logging into your account on the Website, where applicable.

It is your responsibility to ensure that the information provided to Tarqash Jewels remains accurate and up to date. If you wish to stop receiving promotional emails, newsletters, or marketing communications, you may unsubscribe through the available option or contact us using the details provided on the Website.